Usually, when you first get your hands on a new car, it's all about the enjoyment - and that new car smell.
You don't expect it to require a repair within the first few months of driving it - let alone the first few days!
One unlucky Tesla owner had to go straight to the repair shop within a day of purchasing his brand-new vehicle.
Advert
Tesla owner Shreyansh Jain explained that he was 'over the moon' to pick up his brand new 2023 Tesla Model Y.
The electronic engineer from Cambridge, England said that he'd used a large chunk of his family’s savings to buy Elon Musk's original car in cash.
However, the Tesla car only travelled a total of 115 miles before trouble struck.
Advert
Jain explained that as he drove his wife and 3-year-old daughter, his car suddenly lost steering control and - luckily - made a slow turn into their neighbourhood.
He later noticed that the vehicle's front-right suspension had collapsed and parts of the car 'loudly scraped the floor' as it came to a stop.
Jain explained that his family was 'absolutely petrified' at the time. He reflected: 'If we were on a 70-mile-per-hour highway, and this would have happened, that would have been catastrophic.'
Expecting Tesla to cover the repair costs, Jain was shocked to receive a letter claiming the vehicle issue was due to 'prior' damage, reliving the electric-car company of responsibility.
Advert
In the end, Jain had to fork out more than $14,000 off his own back. The repair took around 40 hours over three months, and involved rebuilding the suspension and replacing the steering column.
Jain later sold his vehicle, losing him an extra $10,000, as he admitted that he lost 'complete confidence in the car.'
This is not the first time Tesla has been reported for blaming its customers for 'driver failures' rather than the vehicles themselves. Alongside, leaving them outside of warranty.
Advert
One Reuters review found that Jain is unfortunately 'one of tens of thousands' of Tesla owners who have experienced 'premature failures of suspension or steering parts.'
Elon Musk has previously admitted that the billion car company has faced quality issues, especially during 'production ramps.'
Back in 2021, another Tesla driver reported that their 'front wheel fell off while driving on Autopilot at 60 mph.'
The company has also faced scrutiny around the safety of its Autopilot feature which has raised concerns with regulation authorities.