A woman was shocked to find that the prices on the same app are actually different depending on which type of phone you have.
It turns out that Android and Apple users are being given different prices for the exact same items in a particular app.
The woman, who is named Pooja Chhabda and is based in India, was shocked when she uncovered the differences in the grocery app Zepto.
Taking to Instagram, she uploaded a video which showed how the prices of items differed between devices. In the clip, she adds: “I thought it’s fake but it’s actually real.”
Along with the footage, she tagged the app’s social media account and wrote: “Why are you doing this?”
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In the video, Chhabda showed how 500 grams of grapes costs Android users 65 Indian rupees ($0.75) but if you purchase them on an iPhone, it’ll set you back 146 rupees ($1.69).
The same issue happens when buying a bell pepper, which costs 37 Indian rupees ($0.43) on an Android device but is priced as 69 Indian rupees ($0.80) on an iPhone.
Viewers of the footage were shocked to see the differences, with many of them taking to the Instagram comment section to share their reactions.
On social media, one user wrote: “I think the difference in price is only for fresh vegetables and fruits. On MRP items I don't see any difference.”
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Another offered a plausible explanation, adding: “The prices affect different accounts, probably the one on Android is a new account or have never ordered recently, that gives some over and above normal offers to order something. I guess on the iphone, the account holder must be ordering recently.”
This isn’t the first time that smartphone apps have been accused of having differing prices for various devices.
Zepto has previously been accused of inflating prices on its app for users with a phone that is worth more than 30,000 Indian rupees ($347).
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A similar problem has also been raised with Uber, where one user claimed that the firm was charging different amounts depending on what device the user had.
Taking to X, formerly Twitter, the user wrote: “Same pickup point, destination & time but 2 different phones get 2 different rates. It happens with me as I always get higher rates on my Uber as compared to my daughter’s phone. So most of the time, I request her to book my Uber. Does this happen with you also? What is the hack?”